Sleepy Suffolk lane suffers UK's slowest broadband

Josh White WebFG News | 08 Dec, 2017 06:58 | | |

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Residents of a quiet semi-rural Suffolk lane are suffering the slowest broadband speeds in the UK, according to recent speed test data collected by a price comparison service.

Thorpe Lane in Trimley St Martin, three miles north of Felixstowe, has an average speed 260 times slower than the fastest street - Benford Avenue in the North Lanarkshire town of Motherwell - and 53 times slower than the UK average, according to data for the last 12 months collated by uSwitch, a division of FTSE 250 firm ZPG.

Average speeds at Thorpe Lane were 0.68 Mbps, while average speeds on Benford Avenue peaked at 177.01 Mbps over the last 12 months, with the UK average coming in at 36.2 Mbps.

On Thorpe Lane, uSwitch said it would take more than 21 hours to download a two-hour HD film on Netflix, and almost eight hours to download a 45-minute HD TV show.

By contrast, on Benford Avenue it would take less than five minutes to download the two-hour film and 109 seconds to download the 45-minute TV show.

According to the research, which uSwitch said was based on more than one million “real world” speed tests run by broadband users over the last year, one in five broadband users were struggling with speeds of less than 10Mbps, while almost one in 10 crawled along at less than 5Mbps.

However, the number of broadband users enjoying faster speeds was growing.

Nearly four in 10 customers now received average speeds of at least 30Mbps, which was up from 22% two years ago.

But despite the fact that “fibre” broadband is supposed to be available to 95% of UK households by the end of this year, a recent survey by uSwitch found that only 57% of customers believed they could access it in their local area.

“It is astonishing to think that you could fly to Sydney in Australia in the time it takes to download a film on the UK’s slowest street,” said uSwitch broadband expert Ewan Taylor-Gibson.

“While cable services offering the fastest broadband speeds aren’t available at any of the UK’s slowest streets, fibre-to-the-cabinet broadband should be accessible at more than two thirds of the most sluggish postcodes, something that might be a surprise to those that have been frustrated enough to run a speed test.”

Taylor-Gibson said that while the regulator Ofcom was proposing having providers give more information on what speeds consumers should expect, he believed that unless the information was presented transparently, in a way that enabled broadband users to compare the available options side-by-side, the changes would not be truly effective.

“What consumers want to know is what they are getting now and how that compares to services they could access.

“Only then will consumers be fully empowered to make an informed decision about which service is right for their needs.”

Ewan Taylor-Gibson’s advice to unhappy consumers was to let their provider know as soon as possible.

“Reasons for such sluggish broadband speeds can vary and can include a user’s distance from the nearest exchange or difficulties with the property itself - thickness of walls, for example, can affect wireless connections.

“While there are measures that your broadband provider can offer to improve your signal, such as moving your router to reduce interference from other electronics, physically connecting your devices to the router using an ethernet cable and Wi-Fi boosters, it might be worth seeing if faster services are available in your area.”

30 slowest streets for broadband in the UK

  1. Thorpe Lane, Trimley St Martin, Felixstowe, Suffolk
  2. Cawcliff Lane, Wilton, Pickering, North Yorkshire
  3. Old Road, Maisemore, Gloucester, Gloucestershire
  4. Creeting Lane, Creeting St Peter, Ipswich, Suffolk
  5. Opies Terrace, Four Lanes, Redruth, Cornwall
  6. Hatton Green, Warwick, Warwickshire
  7. Saltney Gate, Holbeach, Spalding, Lincolnshire
  8. Rimini Road, Andover, Hampshire
  9. Ashdown Drive, Chorley, Lancashire
  10. Oldfort Road, Omagh, County Tyrone
  11. Goudhurst Court, Milton Keynes, Buckinghamshire
  12. Thirlmere Drive, Essington, Wolverhampton, Staffordshire
  13. Nuthurst Street, Nuthurst, Horsham, West Sussex
  14. Noak Hill Road, Billericay, Essex
  15. The Gardens, Compton, Paignton, Devon
  16. Sixteen Foot Bank, Stonea, March, Cambridgeshire
  17. Kirkthorpe Lane, Heath, Wakefield, West Yorkshire
  18. Craigflower Road, Glasgow
  19. Pentland Way, Grangemouth, Stirlingshire
  20. Thomas Penson Road, Gobowen, Oswestry, Shropshire
  21. Willow Corner, Bayford, Hertford, Hertfordshire
  22. Primrose Way, Minster on Sea, Sheerness, Kent
  23. Bankhead, Milnathort, Kinross, Perth and Kinross
  24. Slade Lane, Homer, Much Wenlock, Shropshire
  25. Three Sisters Lane, Prestbury, Cheltenham, Gloucestershire
  26. Church Lane, Kirkby-la-Thorpe, Sleaford, Lincolnshire
  27. Shakespeare Avenue, Rayleigh, Essex
  28. Glan-y-Nant, Fochriw, Bargoed, Gwent
  29. Willow Close, Brinsworth, Rotherham, South Yorkshire
  30. Wye Road, Boughton Lees, Ashford, Kent

30 fastest streets for broadband in the UK

  1. Benford Avenue, Motherwell, North Lanarkshire
  2. Sheskin Gardens, Derry, County Londonderry
  3. Crosswood Road, Swindon, Wiltshire
  4. Astill Lodge Road, Leicester, Leicestershire
  5. Olive Hill Road, Halesowen, West Midlands
  6. Bonny Grove, Middlesbrough, North Yorkshire
  7. Red Willow, Harlow, Essex
  8. Arden Oak Road, Birmingham, West Midlands
  9. Airbles Crescent, Motherwell, North Lanarkshire
  10. Dearden Street, Little Lever, Bolton, Greater Manchester
  11. Holmrook Road, Carlisle, Cumbria
  12. Ullswater Drive, Wetherby, West Yorkshire
  13. Chestnut Drive, Pinner, Greater London
  14. Kingsdyke Avenue, Glasgow
  15. Oaklands Grove, Waterlooville, Hampshire
  16. Chatham Road, Kingston upon Thames, Greater London
  17. Wordsworth Drive, Rotherham, North Yorkshire
  18. Claybridge Road, London, Greater London
  19. Simshill Road, Glasgow
  20. Fairmead Mews, Lower Burraton, Saltash, Cornwall
  21. Baxter Avenue, Southend-on-Sea, Essex
  22. Acer Close, Lincoln, Lincolnshire
  23. Larch Avenue, Newton-le-Willows, Merseyside
  24. Inmans Road, Hull, East Yorkshire
  25. Hempstead Road, Gillingham, Kent
  26. Beechfield Road, Smethwick, West Midlands
  27. Bodmin Avenue, Slough, Berkshire
  28. Taeping Street, London, Greater London
  29. The Rake, Wirral, Merseyside
  30. Mauchline Court, Hamilton, South Lanarkshire

Source: uSwitch.com Broadband Speed Tracker

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