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Octopus Energy to pay £1.5m for billing errors

By Frank Prenesti

Date: Tuesday 08 Jul 2025

(Sharecast News) - Octopus Energy has been told to pay £1.5m in refunds and compensation by the UK's energy regulator after it failed to provide customers with final bills within six weeks.


Ofgem found more than 34,000 prepayment meter customers did not receive final bills within six weeks,...

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